Last updated: October 15, 2026
1. Who we are
Heartverse (https://heartverse.love) is the official website of author Xenya Mikulas and her literary universe, including the Verses of the Heart book series.
Data Controller: Xenya Mikulas
Location: Croatia, European Union
Contact: heartverse.author@gmail.com
For questions concerning your personal information, please contact us using the email address above.
2. Information We Collect
Depending on how you interact with this website, we may process:
- Contact information: Your name, email address, message, and any additional information you voluntarily provide through our contact form.
- Website usage information: Information about page visits, interactions, device types, and general traffic patterns collected through Google Analytics, subject to applicable consent settings.
- Technical and security information: Information such as IP addresses and server logs that may be processed by our hosting and security systems to maintain website functionality and security.
- Cookie preferences: Your choices regarding optional cookies and tracking technologies.
3. How and Why We Use Your Information
We process personal information for the following purposes:
Responding to messages: To read and respond to enquiries or feedback submitted through our contact form. Our legal basis is our legitimate interest in communicating with visitors who contact us.
Website analytics: To understand how visitors discover and use Heartverse and to improve the website. Where consent is required, the relevant processing is based on your consent.
Website operation and security: To maintain website functionality, prevent misuse, and protect the website. The legal basis is our legitimate interest in operating a secure website.
We do not use contact form submissions to automatically subscribe visitors to marketing communications.
4. Contact Form and Email
Messages submitted through the Heartverse contact form may be stored within our WordPress website and forwarded to our designated Gmail account.
An automated confirmation may also be sent to the email address provided by the visitor.
We use this information to handle correspondence and related follow-up communication.
5. Cookies and Analytics
Heartverse uses Google Analytics 4 through Google Site Kit to understand website traffic and visitor engagement.
We use Complianz to manage cookie preferences. Visitors can manage or withdraw their consent for optional cookies through the available cookie settings.
For details about cookies, their purposes, providers, and retention periods, please consult our separate Cookie Policy.
6. Embedded Content and External Websites
Heartverse may feature embedded music, including content from Suno, and links to book retailers, reading platforms, and social networks.
Embedded services may process technical information when their content is loaded or activated. Where legally required, such content should be subject to appropriate consent controls.
When you follow an external link, the destination website’s own privacy policy and terms apply.
7. Service Providers and International Data Transfers
To operate Heartverse, personal information may be processed by our website hosting provider and service providers involved in website analytics, email communications, security, and embedded content.
These may include Google services and Suno.
Some providers may process information outside the European Economic Area, including in the United States. Where applicable, international transfers must be covered by appropriate legal safeguards under data protection law.
8. How Long We Keep Your Information
Contact messages are retained only for as long as reasonably necessary to respond, manage related correspondence, and meet applicable legal obligations.
Technical and security information is retained according to the relevant operational and security requirements.
Analytics information is retained according to the data retention settings configured in our Google Analytics property.
We periodically review whether stored personal information remains necessary.
9. Your Privacy Rights
Under applicable data protection law, including the GDPR, you may have the right to:
- Request access to your personal information.
- Request correction or deletion of your information.
- Request restriction of certain processing activities.
- Object to processing based on legitimate interests.
- Withdraw consent at any time where processing is based on consent.
- Request data portability where applicable.
- Lodge a complaint with a competent data protection authority.
In Croatia, the supervisory authority is the Croatian Personal Data Protection Agency (AZOP): https://azop.hr.
To exercise your rights, please contact heartverse.author@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy when the website introduces new features, services, or data processing activities.
The latest version will be published on this page with an updated revision date.
